When the customer places an order for a product via the Internet, the product will be delivered electronically via an Internet download link on the success confirmation page as well as in a download link contained within the email sent to customer. All orders are processed upon receipt.
The email will be sent to the email address that was provided by the customer in the order form. Customers are responsible for providing a correct, accessible and active email account to which the email confirmation will be sent. GridlessBuilder.com is not responsible for non-delivery of the email due to incorrect email addresses, or inactive or inaccessible email accounts.
Refunds are provided only after our tech has assisted in your installation. Refunds are not available after 1 month from purchase date.